Job Description

On Call Server

Colusa, CA 95932

Overview

Salary Range $18.00 - $18.00 Hourly Position Type On Call Category Hospitality

Description

Position Summary:

Coordinate entire server station and communicate with front and back of the house personnel to provide a dining experience that exceeds guest expectations. Promotes good customer relations.

Essential Functions:

• Obtains assigned station from Manager at start of work shift.
• Greets guests and presents menus, making suggestions and answering questions regarding food, beverages, specials, and service.
• Responsible for knowledge of menu content, ingredients, options, methods of preparation, and special request availability.
• Assures prompt service of food and beverage items.
• Assures guest orders are prepared properly and promptly.
• Performs side work before, during and at end of shift.
• Maintains stock of workstation, bussing duties as necessary.
• Displays ability to keep up with peak period demands.
• Communicates with wait staff and Manager-On-Duty to maintain service efficiency.
• Works with Cooks, Bartender and serving staff.
• Assures immediate clean-up of spills or correction of hazards.
• Reports all accidents and/or unsafe conditions to Manager-On-Duty and Security Department.
• Assures compliance with personnel and department policies and procedures.
• Performs other general duties as directed by the Front of the House Supervisor

Qualifications

Position Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Customer Focus - Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.

Building Partnerships - Identifying opportunities and taking action to build strategic relationships between one's area and other areas, teams, departments, units, or organizations to help achieve business goals.

Contributing to Team Success - Actively participating as a member of a team to move the team toward the completion of goals.

Energy - Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time.

Initiating Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.

Education:

High school diploma or GED with restaurant experience and/or equivalent combination of education and experience.

Training and/or Experience:

One year server and public relations experience preferred.

Skills and Abilities :

Computer skills – N/A

Certificates and licenses –

- CA Food Handlers Certificate

- Alcohol Awareness Certificate

Other skills or requirements –

POS system preferred.

Basic knowledge of math and English,

Work Environment and Conditions :

Performs duties in a well-lighted, ventilated and temperature-controlled office environment. Occasional exposure to a smoke-filled, noisy environment. May work weekends, shifts and holidays.

Physical Demands:

Stand and Walk – Constantly

Sit – Occasionally

Handling – Constantly

Reach Outward – Constantly

Reach Above Shoulder – Occasionally

Climb– Occasionally

Crawl– N/A

Squat and Kneel – Occasionally

Bend – Occasionally

Lift/Carry – Frequently up to 25 lbs

Push/Pull – Frequently up to 25 lbs

Job Tags

Similar Jobs